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Privacy Policy

 This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from royalfamilytoursvip.com (the “Site”). 

This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Collection, Use, and Sharing of your information.

Royal Family Tours LLC, are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Access and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Privacy Policy Changes

If we decide to change our privacy policy, we will post these changes here so that you always know what information we gather, how we might use that information, and whether we will disclose it to anyone. The privacy practices of sites that may be linked to royalfamilytoursvip.com are solely the responsibility of those providers and we make no representations and bear no responsibility regarding the privacy policies of others.

Do you have any questions or comments about the privacy policy practices of ROYAL FAMILY TOURS LLC? We invite you to contact us via e-mail at tours@royalfamilytoursvip.com or you may reach us by phone: 407-683-4920

Cancellation & Rebooking Fees

Royal Family Tours LLC reserves the right to cancel the services booked for unforeseen circumstances which may occur. In these cases, a full refund will be given, or a new booking date offered with new date/time.

VIP GUIDE up to 8 people

  • Payment in full is required at the time of booking plus 20% gratuity if your VIP TOUR date is within 30 calendar days.  1 hour of all tours booked is non refundable due to planning and consultation fees.
  • The deposit, equal to the first hour of the tour is required at the time of booking if your VIP TOUR date is more than 30 calendar days from the time of booking. The deposit is NON REFUNDABLE.  Remaining balance for your tour(s) plus 20% gratuity will be charged 14 days prior to your first scheduled VIP TOUR.
  • If you cancel your VIP TOUR(S) within 3-14 business days of the tour date, 4-hours of each tour will not be eligible for refund. 
  • If you cancel within 48 hours or 2 business days prior to your VIP TOUR(S), 100% of the tour(s) will be non refundable.

VIP GUIDE up to 16 people

  • Double tours require payment in full plus 20% Gratuity at the time of booking. 
  • Tours cancelled 30 days or less from the start of the tour are non refundable.
  • If you cancel more than 30 days from the start of your VIP TOUR, one hour of each tour will be non refundable due to planning and consultation fees.

The Exclusive Virtual VIP TOUR up to 6 people

  • Payment in full is required at the time of booking plus 20% Gratuity. 
  • Tours cancelled 30 days or less from the start of the tour are non refundable.
  • If you cancel more than 30 days from the start of the tour, one hour of each tour will be non refundable due to planning and consultation fees.
  • Rebooking VIP TOURS: Once a final confirmation has been sent, and a guest wishes to change their VIP tour to a different park or a different date, a $120 rebooking fee will be charged. If your VIP guide assigned to your original tour is no longer available for the new tour dates, guest will be charged 4-hour cancellation fee.